Item Return Limit PolicyUpdated 3 days ago

Item Return Limit Policy:

As a boutique skincare company, we don’t have the resources of large retail chains, and our ability to absorb high volumes of returns is limited. To continue offering the personalized service and access to professional brands you love, we now allow up to 3 returns per customer within a 365-day period.

• This 12-month period begins with your first return.
• The limit applies to returns for refunds, store credit, or exchanges.
• Once the limit is reached, we will be unable to accept further returns until the 365-day window resets.

We kindly encourage customers to take advantage of our expert esthetician guidance before purchasing — our team is here to ensure you’re choosing the right products from the start, minimizing the need for returns.