Art of Skincare

Find expert advice and answers to all your skincare questions at Art of Skincare's Help Center. Explore FAQs, order support, shipping info, and product guidance to enhance your skincare routine. Trusted by skincare enthusiasts, we offer secure checkout, fast shipping, and personalized care.

Art of Skincare Help Center

HSA/FSA Accepted

How do I apply promo/discount codes?

Why isn't my discount code working?

Can I add to or change my order after it’s placed?

Can I cancel my order?

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

Returns & Refund Policy

How do I initiate a return?

When will I receive my refund?

Order Management

What is your shipping policy?

How can I track my order?

My order says it was delivered, but I can’t find it — what should I do?

Special Handling for High-Value Orders (Over $500+)

Do you offer free shipping?

How much does shipping cost?

Do you offer expedited shipping?

How long does delivery take?

Do you ship internationally?

What’s your return policy?

How do I make a return?

Item Return Limit Policy

Shipping & Returns

HSA/FSA Accepted Items

I'm having trouble logging in

How do I update my subscription items?

How do I use my benefits/rewards points?

How do I skip a subscription shipment?

I do not want to check out with ShopPay

AOS Rewards

Chargeback Policy

Account Support

LINES: How To Treat Deepening Lip Lines

PLATED vs NEOGENESIS: The Difference Between NeoGenesis & Plated

MOISTURIZERS: Moisturizers By Skin Type

MOISTURIZERS: Which Moisturizer is Best For Dry Skin

SUNSCREEN: Moisturizing Sunscreens

SENSITIVITY: How to Treat a Compromised Barrier

SENSITIVITY: Best Products For a Compromised Barrier

ITCHING SKIN: Best Products For Itchy Skin

BROKEN CAPILLARIES: How to Treat & Prevent

CLEANSERS: Cleansers by Type

COSMETICS: How To Remove Makeup

CLEANSERS: Oil Cleansers

INGREDIENTS: Baking Soda

TONERS: Hydrating vs. Corrective Toners - What’s the difference?

RETINOL: Skin Cycling 101

RETINOL: Retinol vs Tretinoin

RETINOL: Tretinoin 101

RETINOL: Night Creams

ACNE: Tretinoin for Acne

FIRMING: Serums to Treat Loss of Firmness

HEALTHY AGING: Best Products

DARK SPOTS: How to Treat Hyperpigmentation

SCARS: How to Treat & Repair

DEVICES: ANMA Lift - Microcurrent

BLACKHEADS: How to Treat & Remove

PORES: How To Reduce The Appearance

NANO PEN: Compatible Products

DEVICES: Best For Healthy Aging Support

BOTOX & FILLERS: AOS Philosophy

MILIA: How To Treat & Prevent

TIME MASTER PRO: Jeana's Routine(s)

Skin Care Q & A

Are AOS Products Clean?

Are your products cruelty free?

Do you offer professional discounts?

Do you offer wholesale pricing?

AOS FAQ

From Acne to Healthy Aging, here is the information that you need to make good skincare choices.

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Order Management

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Account Support

Skin Care Q & A

AOS FAQ