Many Face Reality products and all sunscreens are now eligible for HSA/FSA payments. HSA/FSA Disclaimer:. We accept HSA/FSA payments on standard acne treatment products and sunscreens. However, insurance policies vary, and coverage is not guaranteed.
Either on a mobile device or a desktop, click checkout. The box for entering your discount is just above your subtotal. Remember to click, Apply!.
Some of the brands we carry do not participate in our discounts or promotions. This is due to manufacturer restrictions that we are required to follow. Excluded brands include:. If your order contains one of these items, your discount code may not ap
If you need to update your shipping address or contact information, please reach out to our customer service team as soon as possible, and we’ll do our best to assist you before your order ships. Once an order is placed, we can remove an item as long
You will have the option to cancel your order within 15 minutes of checkout. A cancellation link will be provided in your order confirmation email and can also be accessed through your AOS Account Dashboard. If you are outside the 15-minute return wi
Lost Packages. At AOS, we work hard to ensure your order arrives safely. If your package is lost in transit, please contact our customer using the chat button. Be sure to include your order number and any relevant details to help us investigate. We’l
We’re so sorry about the mix-up! Please report the issue to our team using the chat button on our website. When reaching out, be sure to include:. Before contacting us, we recommend double-checking your package for any packing slips or notes indicati
We want you to love every product you order from AOS! However, if you are not completely satisfied with a product, you may return it within 30 days of receiving your order. Important Guidelines:. Final Sale Items:The following items are non-refundabl
How to Make a Return. We understand that sometimes a product may not be the perfect fit for your skin. That’s why we gladly accept returns within 30 days of receiving your order. To be eligible for a return, items must be more than 50% full. To creat
Once we receive and process your return, we will send you a confirmation email to let you know your refund has been issued. Please allow 4-10 business days for the refund to appear in your account, depending on your bank’s processing times. If you ha