What do I do if I receive the wrong item in my order?Updated 2 months ago
We’re so sorry about the mix-up! Please report the issue to our team using the chat button on our website.
When reaching out, be sure to include:
- A photo of the item you received.
- The name of the item(s) that are missing from your order.
Before contacting us, we recommend double-checking your package for any packing slips or notes indicating that some items may have been shipped separately.
We’ll work quickly to resolve this for you!